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Car Dealership Sales and Services During Lockdown Level 4
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Car Dealership Sales and Services During Lockdown Level 4

The sale of cars and emergency automobile repairs during alert Level 4 of the COVID-19 National State of Disaster.

On May 12th 2020 the Minister of Trade, Industry and Competition issued the directions regarding the sale of cars and emergency automobile repairs during alert Level 4 of the COVID-19 National State of Disaster. The directions are to be applied in a phased approach. Read more at https://sacoronavirus.co.za/category/press-releases-and-notices/

To summarise the activities and conditions to be applied by the Motus network of dealerships, please refer to the table below:

 

 

 

Phase 1

Phase 2

Phase 3

Period:

From 13 May to unknown date

Starting date unknown. Assuming it could be from 25 May to 6 June

From 8 June to end of Level 4

What is allowed:

Sale and trade-in of new and used vehicles. Dealers may acquire stock

Sale and trade-in of new and used vehicles. Dealers may acquire stock

Sale and trade-in of new and used vehicles. Dealers may acquire stock

How should sales be done:

Majority of sales to be done via internet / phone / e-Commerce

All channels, including in person as detailed below

All channels, including in person as detailed below

Dealer employee numbers:

30%

60%

100%

Customers:

Customers allowed on appointment only - very strict hygiene and social distancing

Limited customers will be allowed on premises - very strict hygiene and social distancing

Customer contact will be allowed on site, but remote sales are encouraged

Test-drives:

Allowed on appointment only. Vehicle must be sanitised

Allowed on appointment only. Vehicle must be sanitised

Allowed on appointment only. Vehicle must be sanitised

Delivery:

At customer’s home only

On site allowed

On site allowed

Signatures:

Where possible electronic & virtual

No restriction - suggested all signatures at dealer, via normal channels

No restriction - suggested all signatures at dealer, via normal channels

Restraints:

One employee per customer and 9m² floor space per person on site available

The Regulations will apply - social distancing of 1.5m space between people & sanitising measures must be applied

The Regulations will apply - social distancing of 1.5m space between people & sanitising measures must be applied

To do:

Ensure strict hygiene, social distancing and fully sanitising vehicles

Ensure strict hygiene, social distancing and fully sanitising vehicles

Ensure strict hygiene, social distancing and fully sanitising vehicles

Auctions:

Allowed online subject to the CPA

Allowed online subject to the CPA

Allowed online subject to the CPA

 


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